Direct Spaces Release Notes 2025.4.12.1

You can now customize how the first contact is defaulted when creating a new booking. By default, the system uses the current logic based on the group selected. However, Accruent can configure one of the following options in the EMS Support Assistant:

• Default: Uses the existing logic based on group criteria.

• Do not default: Requires you to manually select the first contact from the list.

• Default to logged in user: Automatically sets the first contact to the logged-in user's details, including name, phone, and email.

We resolved an issue where the contact's email and phone details would briefly disappear after selecting a contact from the drop-down list during event creation. Now, when you choose a contact, their email and phone information remain visible without needing to select the contact a second time.

We improved how the default building is selected during event creation. When no location or user timezone is provided, the system now correctly prioritizes the building based on the intent's templates. This update ensures the right building is chosen, simplifying event creation.

You now receive accurate event results on the Browse Locations tab. You can fetch records with events correctly returning for specific filters.

You now see your events correctly populated in Sandbox environments. The system now addresses a defect that previously prevented My Events from populating for certain users.